Irvine BMW

Position Purpose

The Cashier is responsible for receiving and accounting for all financial transactions; monitors, processes; maintains transaction paperwork in line with generally accepted business and accounting practices; and participates in maintaining the CSI at or over goal level. 

Essential Duties and Responsibilities 

• Receives and reconciles all monies (cash, checks, credit cards) taken in against total Parts and Service tickets and against the Parts and Service Sales Journals. 
• Ensure Repair Orders and subsequent payment procedures are followed completely. 
• Handle customer service questions directly if able or transfer to Service Advisors. 
• Alert Service Department for customer vehicle pick-ups. 
• Answer incoming Service calls.
• Communicate clearly, pleasantly and accurately the amount due on customer service repair order or any purchase. 
• Keep repair orders, charge slips, and other related paperwork continually organized in a standard filing system available for immediate reference and retrieval. 
• Adhere to work schedule and arrive at work before your scheduled start time and be at your work station productively engaged by the scheduled time. 
• Complies with all safety rules and use all appropriate safety and personal protection equipment as required. 
• Adhere to established dress code policy at all times. 
• Safeguard customer and Dealer information per established policy. 
• Exemplifies organizational culture and holds others in department accountable for doing the same. 
• Accomplishes all current and future tasks as appropriately assigned or requested. 
• Other related duties as may be assigned.